Privacy Policy

Welcome to our Privacy Policy

We understand that your privacy is important, and we’re here to explain how we collect, use, and protect your personal information when you visit our resort website. Consider this as a friendly conversation where we clarify what you can expect from us regarding your data.

Information We Collect

When you visit our site, we collect some basic information:

1. Personal Information:

When you book a stay, we ask for your name, email address, phone number, and payment details. This information enables us to provide you with the best possible service.

2. Usage Data:

We gather data on how you interact with our website. This includes the pages you visit, how long you stay on each page, and which links you click. This information helps us understand your interests and improve your overall experience.

3. Cookies:

Our site uses small files stored on your device. Cookies help us remember your preferences and offer a smoother browsing experience. You can manage your cookie settings in your browser; however, disabling cookies may limit your access to some features of our website.

How We Use Your Information

We use your information in several ways

1. To Provide Services

We need your information to process your bookings, answer your questions, and manage your stay. We need it to offer you the service you expect.

2. To Improve Our Website

We analyze usage data to identify trends and preferences. This helps us make our site more user-friendly, similar to adjusting the temperature in a room for everyone’s comfort.

3. To Communicate with You

We may email or phone to confirm your booking or provide updates. We will contact you regarding your existing bookings.

4. To Ensure Security

We may email or phone to confirm your booking or provide updates. We will contact you regarding your existing bookings.

Sharing Your Information

We take your privacy seriously and do not sell your information to third parties. However, there are some instances where we may share your data.

1. Service Providers

We work with trusted partners to help us operate our website and provide services. This includes payment processors and booking systems. They only have access to the information necessary to perform their tasks.

2. Legal Requirements

We will comply with the law if it requires us to disclose your information. This may occur in response to a subpoena or a similar legal request.

3. Business Transfers

If our resort is sold or merged with another company, your information may be transferred as part of that deal. We will inform you if this happens.

Data Security

We take appropriate security measures to protect your data, including encryption, secure servers, and other tools. However, remember that no method of transmission over the Internet is entirely secure. While we strive to protect your personal information, we can’t guarantee its absolute security.

Your Rights

You have rights concerning your personal information

1. Access:

You can ask us for a copy of the information we hold about you. We’ll respond promptly.

2. Access:

You can ask us for a copy of the information we hold about you. We’ll respond promptly.

3. Deletion:

You can request that we delete your information. However, we might need to keep some data to comply with legal obligations.

Objection:

You can opt-out if you don’t want us to use your information for marketing purposes. Just let us know.

4. Data Portability:

You can request information in a structured, commonly used format. This allows you to share it with another service if you choose.

Third-Party Links

Our website may contain links to third-party sites. These sites have their privacy policies, which we don’t control. Before you provide any personal information to these sites, could you take a moment to review their policies? Think of it like a map—you wouldn’t want to detour without checking the route first.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We don’t knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it. If you’re a parent and believe your child has shared information with us, please get in touch with us.

Changes to This Privacy Policy

We may update this privacy policy from time to time. When we do, we will post the new policy on our website and update the date at the top. It is a good idea to review this page periodically to stay informed—just like checking the weather before heading out; it helps you prepare.

Contact Us

If you have any questions or concerns about this privacy policy, please do not hesitate to contact us. You can contact us at.



We are here to help and want you to feel comfortable with how we handle your information.

Conclusion

Thank you for taking the time to read our privacy policy. We hope this gives you a clear understanding of how we protect your information. Your privacy is important to us, and we are committed to handling your data responsibly.

We look forward to welcoming you to our resort and providing you with a beautiful experience.